BEAM · IPHONE AND IPAD

Help and support

Show a photo on the TV

Tap the TV button at the top of the Library and choose your TV. Then tap a photo. Swipe to change it, or use the controls at the bottom to start a slideshow. To stop, open the menu at the bottom right and choose Stop Showing.

Beam can’t find my TV

Make sure the TV is on and connected to the same Wi-Fi network as your iPhone or iPad. Guest networks often keep devices apart, so use the main network for both, and turn off any VPN on the phone.

Beam needs Local Network access. Check it in the Settings app under Privacy & Security, Local Network.

If the TV still does not appear, look up its IP address in the TV’s network settings and enter it under “Add TV by IP Address” on the Choose a TV screen.

Which TVs work?

Beam works with TVs and media players that support DLNA/UPnP playback from another device, which most smart TVs do. On some TVs the feature has to be switched on in the network or sharing settings first.

The TV asks whether to allow my device

Some TVs ask the first time a new device sends them something. Accept the request with the TV remote; Beam waits for you.

The photo disappeared, or a screen saver started

Many TVs start a screen saver after a couple of minutes on one picture. Swipe to the next photo, or tap Show Again, and the picture comes back. A running slideshow does not trigger it.

A video won’t play

Videos are normally sent as recorded. If your TV cannot play one, turn on Always Convert Videos to 1080p in Beam’s settings and try again. Converting a long video takes a while.

Beam shows only some of my photos

You chose “Limit Access” when iOS asked about Photos. Tap Manage above the Library to add photos, or allow all photos in the Settings app under Beam.

Contact

Email support@mihasoftware.com with your iPhone or iPad model, the make and model of your TV, the app version (Settings, About) and what happened. Leave private photos out of screenshots unless they are needed to explain the problem.